Why the Best CIOs Start with the Problem, Not the Tech | Meet Rukus Esi, CDO @ AvalonBay

In this episode, we’re joined by Rukevbe (Rukus) Esi, Chief Digital Officer at AvalonBay Communities, for a high-impact conversation on what it really takes to lead digital transformation at scale.

 

With 25+ years of experience across six industries, Rukus shares practical, no-fluff strategies on building high-performing teams, shifting to product-centric execution, and aligning technology with real business value.

 

🔍 Key insights from the episode include:

 

1️⃣ Start with the problem—not the solution

2️⃣ Move from projects to product-centric delivery

3️⃣ Build what differentiates, buy what doesn’t

4️⃣ Use tech to reimagine real estate operations

5️⃣ Measure what matters: NPS, effort, and cost

6️⃣ Attract talent through story, impact & growth

7️⃣ Advice for rising leaders: Stay curious. Stay agile. Be intentional. Embrace AI.

 

🎧 Whether you're a CIO, IT Leader, Entrepreneur, or rising tech talent—this one’s packed with insights.